Our Mission

Having worked in software development and telecoms for more than 40 years, Derek brings significant experience to the role of CEO. He is dedicated to providing the company and executive team with a clear growth strategy.

Previous roles including Country Director for Avaya Ireland, Country Manager for AT&T/Lucent Ireland, and Head of Integrated Business Systems at Eircom, have contributed to Derek’s leadership skill set.

Derek is the founder and current CEO of Sentient Solutions, the parent company of Scorebuddy—an award-winning contact center QA platform used by over 50,000 agents in more than 25 countries.

David McGeough is Scorebuddy’s VP of Marketing, spearheading the company’s demand generation efforts.

He has previously worked at companies like Wrike, New Relic, and Citrix, developing the skills to excel at sales-marketing alignment, new market penetration, and the reduction of customer acquisition costs.

His extensive career has given him experience across content marketing, SEO, social media, and all manner of marketing initiatives designed to fuel lead generation. 

Elizabeth Kavanagh is Chief Financial Officer at Scorebuddy, bringing over 15 years of financial expertise to the position.

Since joining Scorebuddy in 2021, Elizabeth has made significant contributions to Scorebuddy’s recent growth, and played a major role in securing the recent investment from Foresight Group.

Thus far, her career includes leading roles with the likes of KPMG, Fox Networks Group, and beIN Media Group.

As Scorebuddy’s Director of Product, Emmanuel Doubinsky is responsible for overseeing the product roadmap and portfolio, including quality assurance, business intelligence, coaching, GenAI Auto Scoring, and more.

Before joining the Scorebuddy team, Emmanuel co-founded Cx Moments (which was acquired by Scorebuddy in 2020), and held prominent positions with IBM and Digicel during a career spanning 30+ years.

He is a recognized leader in the Irish software community, having served as a mentor for Enterprise Ireland’s SME clients and participated in their Business Partner program.

Craig Donnelly is the Chief Technology Officer at Scorebuddy, with over 20 years of experience in other tech leadership roles prior to holding this position.

He has a longstanding track record of improving efficiency and revenue growth through innovative solutions and strategic planning, and is adept at leveraging innovative tech solutions to gain a competitive edge.

Prior to his time with Scorebuddy, he held the position of CTO for the likes of EXADS, BidX1, and spaceOS.

As Scorebuddy’s Chief Revenue Officer, Claire O’Rourke comes to the role with two decades of sales leadership and 10+ years of experience leading high-performing teams across multiple sectors worldwide.
 
Claire has held senior roles in both early-stage startups and post-IPO organizations, including Indeed, Sprout Social, and Microsoft. She has driven growth globally, leading teams across EMEA, APAC, LATAM, and North America to record-breaking revenue numbers.
 
Claire is a champion of culture, inclusion, and excellence, with a strong focus on coaching, talent development, and operational rigor.

John Purdy, co-founder and Chairman of Ergo, carries immense entrepreneurial experience into his role as Chairman on Scorebuddy’s Board of Directors.

His stellar track record of building and scaling successful tech businesses has given him unrivaled leadership skills and strategic vision that will drive further growth and innovation at Scorebuddy.

With a deep understanding of the B2B landscape, and a passion for leveraging technology for positive change, his business acumen make him a key asset for the Scorebuddy project.

Having worked in software development and telecoms for more than 40 years, Derek brings significant experience to the role of CEO. He is dedicated to providing the company and executive team with a clear growth strategy.

Previous roles including Country Director for Avaya Ireland, Country Manager for AT&T/Lucent Ireland, and Head of Integrated Business Systems at Eircom, have contributed to Derek’s leadership skill set.

Derek is the founder and current CEO of Sentient Solutions, the parent company of Scorebuddy—an award-winning contact center QA platform used by over 50,000 agents in more than 25 countries.

As Vice President of Small Medium & Corporate EMEA at Microsoft, Lisa Dillon leads a team of more than 1,300 people in delivering digital solutions, and brings over 30 years of business experience to Scorebuddy.

She is a results-driven leader with a strong track record in sales, operations, and digital transformation, having held senior leadership positions at both startups and enterprise organizations.

Lisa’s wide-ranging business knowledge will help Scorebuddy scale to meet ambitious growth targets.

Philip Gardiner is an Investment Director at Foresight Group, a FTSE 250-listed leading investment manager with over £12 billion of assets under management. He focuses on investing in and supporting scaling businesses across Ireland and the UK.

Philip brings over a decade of experience in investment and operational roles, with particular knowledge of scaling businesses, along with a strong financial background as a Fellow of the Association of Chartered Certified Accountants (FCCA). He has also held, and continues to hold, non-executive and operational roles in various companies.

Philip holds a Bachelor of Business Studies and an MSc in Financial Services from the University of Limerick.