Online Webinar
The results are in - call center AI is a winner.
87% of contact center leaders say it has reduced effort for agents and lowered costs through improved efficiency. And customers are on board too - 80% believe bots & AI will improve their experiences.
It’s no longer a question of whether you will implement AI or not, it’s about how you’re going to do it.
Join Derek Corcoran (CEO & Founder, Scorebuddy) and Nerys Corfield (Contact Center Consultant, Injection Consulting), for an in-depth discussion on the benefits and challenges of AI for contact centers:
