A regulatory lapse can lead to financial, legal, and reputational damage—so it’s no surprise that compliance has always been a top priority for contact center leaders.
Organizations found to be non-compliant with PCI DSS guidelines, for example, face fines of up to $100,000 per month.
In 2024, with increasingly complex regulations and data security legislation like GDPR and CCPA, it’s tougher than ever to ensure compliance at your organization.
That’s why we’ve assembled a team of experts from different industries to see how they do it.
Join our host, David Beausang (VP Sales & Customer Success, Scorebuddy), to discuss:
Leading regulatory and security challenges in 2024
How QA can help automate call center compliance
The importance of coaching & training for adherence
Don’t miss out, book your place now and protect your business in 2024.
