In the last quarter of 2021, we launched a brand new Agent Dashboard on our Quality Management Platform. This new dashboard helps display mentions for one-to-ones, evaluations, etc. It includes several new features and a complete user interface re-design, bringing a fresh and modern new look. This webinar takes an in-depth look into the new features and the benefits it brings to agents.
During the webinar, we’ll cover:
● Challenges in the old dashboard and the gaps the new dashboard covers
● Overview of a tile-based new dashboard
● How to personalise the dashboard
● Accepting results and requesting One-to-One
