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We live and breathe QA! We’re sharing our best insights in the hope that they’ll be of some use to you.

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Scorebuddy voted “Best Contact Centre Technology”

Scorebuddy has been voted “Best Contact Centre Technology” in the Top 10 Contact Centre Technology Awards 2016 on callcentrehelper.com. Our customers are the root of our success so a BIG…
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Call Centre Solutions For Quality Monitoring

Quality monitoring customer service and performance over time is crucial for contact centres, especially outsourced or offshore centres who must report back to clients. Some of the options are cheap…
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