New Features Update

We live and breathe QA! We’re sharing our best insights in the hope that they’ll be of some use to you.

New Features Update

New Features: December 2016

Yep, we can NOT stop developing! We have made improvements to the compliance module, the calibration module, the scorecards process, the supervisor view as well as the advanced reporting module.…
Read more New Features: December 2016
New Features Update

New look for Scorebuddy

USER GUIDES: YOUR NEW USER INTERFACE We have been working away in the background on a fresh new look for the user interface and so we thought that this was…
Read more New look for Scorebuddy
New Features Update

Behold… A New Weighting Screen

Out with the old... in with the new A recent conversation with a customer of ours highlighted to us that weighting scorecards could become a little cumbersome. We thought of solution,…
Read more Behold… A New Weighting Screen
New Features Update

New Features Update

Scorebuddy Updates We listen to our customers, and here’s the proof :). We have developed a number of features within Scorebuddy that came to our attention from a couple of…
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New Features Update

Enhancement: True & Potential Section Scores in Analytics

Section Reports within Analytics (1.5, 1.7, 2.1 and 4.5) will be enhanced to include both a True and Potential Score from Monday, June 15th at 6pm. What is the difference…
Read more Enhancement: True & Potential Section Scores in Analytics
New Features Update

New: Staff Uploader

There is a new staff uploader that allows you to assign multiple teams and groups to employees during a CSV upload. The new feature also allows you to rollback on…
Read more New: Staff Uploader
New Features Update

New: Paper White Theme

We have designed a new styled theme to go with our newly branded logo. The paper white theme gives the user interface a more modern look and feel. You can…
Read more New: Paper White Theme
New Features Update

Enhancement: Improved Communication in Agent Insight

A Supervisor will now get an email notification if an agent on their team leaves a comment on a score. Agents will automatically get an Inbox alert to tell them…
Read more Enhancement: Improved Communication in Agent Insight
New Features Update

Enhancement: New columns in Score Log Export

Two new columns were added to the Score Log export in Scorebuddy's Reports tab; scorecard name and scorecard ID.
Read more Enhancement: New columns in Score Log Export
New Features Update

Bug Fixes: Analytics Reports 2.1

A small bug existed that affected one report within the Analytics module (2.1)  where the Fail All was overriding the section score, this bug will be fixed with the latest…
Read more Bug Fixes: Analytics Reports 2.1
New Features Update

New: Analytics Custom Report

Create your own custom reports in Analytics. Scorebuddy has added a new function within the Analytics additional module which allows users to create their own customized reports by choosing the…
Read more New: Analytics Custom Report
New Features Update

Enhancement: Improved Performance in Activity Log

Due to improvements made in the database the activity log in the Admin section will be running faster. The default filter in the activity log will be today's results.
Read more Enhancement: Improved Performance in Activity Log

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